How can you offer this?
The reason why we are able to do this is because hotels and resorts rarely experience full occupancy yet they are always open and still have their fixed costs. So what they do is contract with companies like us to give these rooms out to get people to come in to see what they have to offer. When hotels and resorts have empty rooms, they do not make any money and it's a waste of a good room. So when we put someone in their empty rooms, the hotel may have lost the price of the room, it was already empty in the first place, but now they have a customer that might spend more money at their in-house restaurants and shops or even take advantage of their amenities like their spa, casino, room service, etc. They know that if they show you a good time while you are at their property that you'll come back to stay with them in the future the next time you visit their city and maybe even tell a few friends about them. It's a win win for both you and the property.
What is this vacation certificate redeemable for?
This certificate will be considered void if bartered or purchased for legal tender by the recipient. This certificate is valid for a reservation request form offering two adults, 28-72 years of age, up to 6 nights of Luxurious Resort Accommodations in your choice of either Mazatlan, Acapulco, Puerto Penasco, Cancun and Nuevo Vallarta, Mexico. Only one traveler needs to be 28-72 years of age. The cost to activate this certificate to receive the reservation request form is just a one-time non-refundable $~~FEE~~ processing fee. Your cost to book the reservation is just taxes and fees of $300. All reservations require a minimum of 30 days advance notice to book. In order to guarantee you will show up to your booked reservation you will also be required to pay a REFUNDABLE $50 “Reservation Guarantee Deposit”. This deposit is completely refundable after travel is completed. If you send in your travel dates, etc and you do not end up traveling then the reservation guarantee deposit will not be refundable. Check in 7 days a week. This offer is available only to married and/or cohabiting couples ages 28-72 years of age. All accommodations are based on 6 nights with the exception of the Puerto Penasco property that is only 4 nights. Single females 28-72 are also allowed to travel with a guest and up to 2 children under the age of 12. This offer is only good for U.S. and Canadian residents only. The recipient of this certificate is responsible for all expenses including but not limited to: transfers, food, gratuities, all pertinent fees, Mexican Government taxes, hotel surcharges and any other miscellaneous expenses. If you activate this certificate online you will be able to instantly print your reservation request form. This certificate cannot be combined with any other promotional vacation offer. The expiration date on this certificate pertains only to activation of this certificate and not actual travel. You must activate this certificate by the expiration date printed on this certificate in order to access the reservation request form. You must fill out the reservation request form with your destination choices and arrival dates and mail it to our fulfillment department within 6 months after activation, however travel can be completed within 12 months after activation. You will be required to give the travel agency multiple arrival dates and destinations. Only one certificate per household per year. This certificate has no cash surrender value, void if discontinued and where prohibited by law. The terms of this offer are subject to change without notice. Do not rely upon representations other than what is printed on this certificate or the reservation request form. CST # 2091925
What type of hotel accommodations will I receive on this offer?
You will receive Luxurious Resort Accommodations at a Mayan Resort in the destination of you choice of available destinations.
Do I get to pick the resort?
No, but you do get to pick the travel dates. All accommodations are at the Beautiful Mayan Resorts.
All accommodations are 4-5 Star Resorts In:ACAPULCO
NUEVO VALLARTA (Puerto Vallarta)
After I pay the initial activation fee, what other costs do I have to pay?
Your only cost upon requesting reservations is just taxes & fees of $300.00. No charge for children. You could be charged Mexican Government taxes at the resort if applicable.
What happens after I activate this vacation certificate?
If you activate this certificate online you can log back in to the activation website for up to 6 months after activating your certificate to fill out your reservation request form right on our website. You will still need to mail your reservation request form to us along with the associated travel fees. After you fill out the reservation request form online you will have the option to download the form to print it out.
When will I be contacted?
Once you have mailed in your reservation request form, the travel agency will begin searching inventory and will book one of your dates and destinations. Once booked you will be contacted with a confirmation either by regular mail, email, phone or if available you can view your confirmation right online. Prior to that time you can always contact us regarding your reservation by going here http://www.RewardsandIncentives.com/contact-us.php We typically start searching our inventory 30 days prior to your up coming travel dates. Since we only require a 30 day advance notice, we will notify you as early as 21 days prior and no later than 14 days prior to one of your requested travel dates.
Can I cancel?
The fee you paid to activate this certificate is Non-Refundable as stated on your certificate. If you have not already sent in a reservation request form successfully and if you do not want to take advantage of the offer yourself you could pass the reservation request form along to a friend or family member to take advantage of since you have already paid for it. Once we purchase accommodations for you and you need to cancel for any reason, any deposits or fees you paid for the room would be forfeited by you and are non-refundable as outlined in your reservation request form.
Can I redeem the same vacation certificate number more than once?
No, each certificate number can only be activated one time.
Can I use 2 vacation certificates back to back for additional discounted nights?
No. Only one certificate can be activated per household every 12 months.
How long do I have to request reservations?
You must mail in the reservation request form with your travel dates within 6 months of activating your certificate and travel must be completed within 12 months of activating your certificate.
Can I travel before the required 30 day reservation notice?
No. To use this offer you must provide us with at least a 30 days advance notice.
Can we go with another couple?
Two couples could activate two different certificates and request the same dates but there is no guarantee they will both get the exact same dates.
What is the “Reservation Guarantee Deposit” for?
This is a refundable deposit that is required before we can move forward with a reservation. As long as you show up to your booked reservation, your “Reservation Guarantee Deposit” will be fully refunded after travel. This covers our company from people that do not show up to their booked reservations. The resort charges us if someone that we book does not show up, so this deposit covers our costs if you do not show up. If you do not show up to your booked reservation you forfeit your “Reservation Guarantee Deposit”.
I see that you do not allow travel 7 days before and after a holiday travel. What holidays should we stay away from when selecting travel dates?
Please avoid making plans 7 days before or after a holiday. The major holidays we recognize are as follows: New Years, Martin Luther King Jr Day, Presidents Day, Memorial Day, 4th of July, Labor Day, Columbus Day, Veterans Day, Thanksgiving and Christmas. I hope this is helpful when scheduling your trips and thank you for your cooperation.
Can I use this offer for a Special Occasion, like my wedding?
Our products are not intended for spontaneous travel or special occasions. Since you are required to give the travel agency three different travel dates and multiple destinations in most cases we do not suggest that you use this for a special date committed engagement. It is helpful if you are aware that you will need to be flexible to give you the best possible experience.
I was told this was a FREE trip!
Printed on every certificate is “Do not rely upon representations other than what is printed on this certificate or the reservation request form”. The statement is printed on the certificates to inform you, the end user, that no matter what you have been verbally told by “whom ever” only the terms and conditions printed on the certificate and the reservation request form can be fulfilled. That disclaimer is to protect you and our company from any misrepresentations and at the same time we are keeping you informed and on notice if you were told something different other than what is printed on the certificate you will have plenty of time to address it with the company or person who issued it to you before there is any unnecessary distress.
Is your company affiliated with the company that gave me this certificate?
No, we are not affiliated, partners or connected with the company that gave you our certificate. It's important that you understand who we are and what we do. We provide discounted travel certificates to thousands of companies in the USA and Canada. The companies that purchase our certificates use them in their marketing and advertising to entice customers to do business with them. They often use them as a "gift for a purchase" or even an enticement to get more people to show up to a seminar or a meeting. Every company that purchases our certificates has agreed to promote them exactly what they are good for. We can only fulfill what is printed on our certificates. If you have been promised a certificate good for something other than what our certificate can offer you may have been given the wrong certificate as this is the case 99% of the time as many companies buy certificates from many companies like us. Please contact the company or person who gave you the certificate and let them know you would like to receive the offer they promised you. Again, we can only fulfill what is printed on our certificates.